Privacy Policy

The website smartechmotor.com (the “Website”) is owned and operated by Smartech Motor Co., Ltd. (referred to in this document as “we”). We are aware of and value the protection of your personal data. This Privacy Policy will help explain how we collect, use, disclose, and/or transfer your personal data as a customer or someone interested in our products or services (referred to in this document as “you”) in the present and the future.

Your personal information will be kept confidential and will not be allowed to be accessed by others. We will not disclose your information for any purpose other than to use it to study and improve the quality of our products and services to better meet your needs. The data protection policy of our company is as follows:

1. Personal Data Collected by the Company

The company aims to use its website as a platform for providing internet-based services. Therefore, the company gathers information about its products, services, activities, news, and marketing promotions that may be of interest to you. It is necessary for the company to collect and store certain personal data when you visit the company’s website. We will retain your information for a period as required by law or for the specific purposes for which the data is collected. You can visit and explore our website without providing any personal information unless you register with us. Registration may be required for various purposes, including test driving, contacting the company, becoming a distributor, or requesting product warranties and claims.

The personal data collected by the company includes:

  • Personal information: Name-surname, Tax Identification Number, and your online social media account name (Platform Specific ID).
  • Contact information: Mobile phone number, email, and contact address (house number, province, district, sub-district, and postal code).
  • Communication data: Your comments, requests, or complaints related to Smartech Motor’ products or services, as well as records of phone conversations and chat logs.
  • Electronic identity information: Your computer or device’s IP address, cookies, and other similar tracking technologies. We use this information to track the domains of website visitors, analyze trends and statistics related to website usage. Your IP address may be used to diagnose server problems and maintain our website.
  • User behavior data: Information about your website usage, including the content you access, the date and time of your website visits, your search queries on the website, the type of browser you use, the language you use on your browser, your operating system, and the website addresses that link you to our website through tools such as Google Analytics, Google AdWords, and Facebook Pixel.

If you are a minor:
We welcome everyone to become our customers, however if you are under the age of 20 years or below the legal age of adulthood in your jurisdiction, before using our services or engaging in any form of interaction with us, you must obtain consent from your legal guardian in accordance with your local laws.

2. Use of Your Personal Data

The primary purpose of the company in collecting personal data is to provide efficient and effective services to users within the company’s network. When you register your information on any area of the company’s internet platform, such information will be collected and maintained solely by the company, unless otherwise specified at the time of data collection. Please note that this Privacy Policy does not cover the collection of data that may be performed by advertisers or other websites linked to the company’s website. The company will not be held responsible for any issues arising from data collection by third parties.

In addition, we will use the information you provide to us for the following purposes:

  • To monitor the number of downloads of data from our website, with the aim of improving and enhancing the layout and content within our website to better meet customer needs.
  • To better understand and identify users of our website.
  • To conduct demographic studies and gather statistics about customers on our website.
  • To update useful and relevant news and information, including product and service details, that align with your preferences and needs.

3. Disclosure of Your Information

Generally, the company will not disclose your personal data that can be used to identify or contact you. The company may provide your information to external parties for the sole purpose of providing services aligned with your interests. The information provided by the company will not reveal your identity or contact details to external parties. In cases where it is necessary to disclose your personal data to business partners, the company will notify you in advance. You acknowledge that your personal information may be disclosed when the company, in good faith, believes that such disclosure is necessary to:

(1) Comply with the law.
(2) Enforce or comply with the terms of use of the company’s services.
(3) Protect the rights, property, or safety of the company or the users of the company’s services.

4. Your Options Regarding the Collection, Use, and Allocation of Your Information

The company may occasionally send you email related to the products or services of the company if you have indicated at the time of registration that you are interested in receiving offers or information from the company. Additionally, the company’s business partners may send information about products and services that you may be interested in from time to time.

5. Updating/Deleting Your Personal Data and Contacting the Company

The company has provided registered users with access to and the ability to retrieve personal data in their profile. You may update, modify, or delete your personal data at any time by notifying us through email at info@smartect-motor.com.

6. Liability Disclaimer

You acknowledge and agree that if your personal data or related information, whether general data or personal data, is subject to computer tampering, loss, or damage, it is not the responsibility of the company. The company reserves the right to deny any liability resulting from such incidents.

As the company continuously develops and improves its website and services, this Privacy Policy may be subject to occasional modifications and changes. Therefore, it is recommended that you periodically review this policy to stay informed about the most current version of the company’s Privacy Policy. If you have any questions regarding this policy, you can contact the company directly by emailing info@smartech-motor.com.

Your continued use of the company’s website and services constitutes your acceptance of the terms of this Privacy Policy, and the use of the services after any posted modifications is considered an acceptance of such changes.

7. Legal Rights

The company would like to inform all general users that all the content, images, audio, any and all components of the website, including but not limited to trademarks, service marks, names, trade names, patents, copyrights, etc., displayed on this company’s website are protected under Thai intellectual property laws, with the company being the sole owner.

If any individual copies, imitates, duplicates, modifies, publicly disseminates, distributes, rents, or engages in any commercial or non-commercial activities in violation of the intellectual property as described above, without permission from the company, the company will take immediate legal action against the infringing party.

The company reserves the right to modify, amend, and change the legal content at any time, as it sees fit, without prior notice.

Contacting Us

We welcome your inquiries, comments, and concerns regarding the processing of your personal data as outlined in this document. You may contact us via email at info@smartech-motor.com or by phone at 02-117-9258.

Smartech Motor Co., Ltd.
87/2 CRC Tower All Seasons Place, 20th Floor, Witthayu Road, Lumphini, Pathum Wan, Bangkok 10330