FAQ

Electric motorcycles could drive safely during rainy and flood conditions. Unless the height of the water must not be higher than half of the wheel.

Firstly, you should check your tire pressure regularly. Besides, do not use a water injection machine for cleaning, the battery should be charged regularly for at least 2 weeks at a time. Do not carry too much weight to reduce energy use and preserve the battery.

We are not recommended to sit the electric motorcycle for too long, not charging the electric motorcycle for more than two weeks can cause low voltage battery and damage to the battery cells.

The average lifespan of a lithium battery depends on the cell type and the quality of battery cells that are worth using, the important thing depends on the right care, battery deterioration affects acceleration and driving speed also the driving distance decreases as well.

For charging the battery, you can use the equipment that comes with the electric motorcycle charger. without waiting for the battery to run out. Using until the battery runs out can cause deteriorate or damage faster than normal.

If you charge the battery overnight, you have nothing to concern because our charger is designed to cut off the power supply when it all full.

You can check the distance / maintain / change parts / claim parts at the dealer near you or you can send the name of the spare part directly from the head office, contact the customer service department 02-1179258 Monday – Friday time 08:30 – 17:30.

For checking the distance of an electric motorcycle
– First service: 3 months or 1,000 kilometers.
– Next service: every 1 year or 5,000-10,000 kilometers or as determined by the company.

Registering electric motorcycles with FELO/RAPID can be done in the same way as normal electric motorcycles. The conditions for electric motorcycles that can be registered is there must be a motor of not less than 250 watts and a maximum speed of 45 kilometers per hour or more.

For using electric motorcycle from FELO/RAPID in your occupation. There is no need to request a yellow license plate.

For the place of registration electric motorcycles are as follows:
1. Bangkok can register at the Motorcycle Registration and Tax Standards Office, department of Land Transport, Chatuchak District.
2. In other provinces, you can submit an application for registration of an electric motorcycle at the transportation office of that province.

For the registration process If you already have submitted the documents The official will inspect the condition of the electric motorcycle and register it and provide the license plates on that day.

The required documents for registration are as follows:
1. Electric motorcycles registration request form
2. Copy of ID card of the electric motorcycle owner’s identification card.
3. Confirmation of Sale Document from the Manufacturer
4. Sales contract or rental contract in the name of the electric motorcycle owner.
5. Receipt and tax invoice
6. Evidence of insurance according to the Car Accident Victims Protection Act, B.E. 2535.
*In the case of granting power of attorney, there must be a power of attorney for another person to act on your behalf.

As for the electric motorcycle registration fees, they are as follows:
1. New car registration fee 315 baht
2. Car license plates 100 baht each.
3. Motorcycle registration book 100 baht.
You can inquire about the fee at the Department of Transport on the date you go for register

For private electric motorcycles, the annual tax is collected per motorcycle at 50 baht

For electric motorcycles You can get insurance, which will cost 323.14 baht per year.

For electric motorcycles you can renew your insurance with an annual cost of 323.14 baht

for electric motorcycles you will need a driver’s license just like a petrol motorcycle